Terms & Conditions

New Accounts

All new accounts are established with COD Cash, Certified Check or Credit Card payment terms. Alternative payment methods - such as COD Check and NET Terms – may be established with an approved credit application. Credit applications are available upon request and may take up to 2 weeks to process. Accepted payment methods include Visa, MasterCard, Discover, American Express, and COD Company Check.

Shipping

Orders are typically shipped within ONE business day. All orders are shipped UPS Ground unless otherwise requested. Customers are responsible for all freight, COD, Hazmat, insurance, and handling charges.

Hazmat Shipping Information

All orders containing Hazardous Materials will incur an additional Hazmat Shipping Fee of $27.50 per box containing Hazardous Materials, as charged by UPS and FedEx. Skeye Wholesale will cover half of any Hazmat fees on orders greater than $500.

Please note that the Hazmat Fee is charged per box. For example: If an order is packed in three boxes, but only one box contains Hazardous Materials, only one Hazmat Fee will be charged. If an order is packed in three boxes, and two boxes contain Hazardous Material, two Hazmat Fees will be charged. Skeye Wholesale will always pack Hazardous Materials in the fewest number of boxes allowable, based on the terms set by our carriers.

Skeye Wholesale will only ship Hazardous Materials within the 48 contiguous United States, as outlined in the D.O.T Code of Federal Regulations-Title 49.

 

Hazmat Returns: Due to Federal shipping regulations, including the U.S. Department of Transportation’s Hazardous Materials Regulations (HMR), it is illegal for you to return Hazardous Materials to Skeye Wholesale, as Hazardous Materials can only be shipped by authorized, licensed carriers

Refused Orders

If the fault of Skeye Wholesale, refused orders will be fully credited or reshipped at our expense. All refused or unclaimed orders will result in a 10% restocking fee plus all freight charges. If the customer would like the order reshipped, all additional freight charges will be added.

Return Policy

Only manufacturer defects or items damaged during shipping will be authorized for return or full credit. You must obtain a Return Authorization before returning any products. Damaged or missing items must be reported within 48 hours of delivery. All other products may be returned to Skeye within 90 days from invoice date. Unauthorized returns will not be credited or reshipped.

Prices

All prices shown are wholesale prices that are subject to change without notice. There may be items on this website that could be restricted in your city, county, or state. It is the customers’ obligation to check local laws before ordering.

 

Damages & Shortages

Any order discrepancies must be reported immediately. All orders leave our warehouse in good condition. If your boxes arrive with damages, shortages, or overages, you must KEEP THE ORIGINAL BOXES and contact a Customer Service Representative to file a claim. If the fault of Skeye Wholesale, any damaged or shorted merchandise will be credited or reshipped at our expense. In the case of overages or incorrect merchandise, Skeye Wholesale will arrange for return shipping.

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